Step 1
Contact Support
Email or message us — a real person replies.
Warranty
Backed. No Fine Print.
We're confident in every protector we ship. If something goes wrong — with the fit, the glass, or the install — we make it right. Simple as that.
The Solution
We replaced the plastic tray with a digital alignment template that runs right in your Safari browser. Your iPhone guides the protector into place — calibrated to your exact model.
Limited Lifetime Warranty
Protected for the life of your device. If it ever fails under normal use, we’ll replace it.
30-Day Replacement or Exchange
Not happy for any reason? Exchange or get a full refund within 30 days of delivery.
Free Protector Replacement
Protector cracked doing its job? We replace it free — you only pay shipping.
Make It Right Guarantee
Installation issue — crooked, bubbled, dusty? Tell us and we'll replace it.
How to Claim
Four Steps. That's It.
Step 2
Share Order Number
Found in your confirmation email.
Step 3
Upload Photo
A quick photo of the issue is all we need.
Step 4
Receive Replacement
Just pay Shipping and Handling ($7)
Frequently Asked Questions
Fit and finish issues, cracked protectors, and any installation problem (crooked, bubbles, dust) reported within the warranty window. The 30-day window covers exchanges and refunds for any reason.
No. Clear Lizard screen protectors are designed to keep your screen smooth, clear, and responsive. Taps, swipes, Face ID, typing, and everyday use should feel natural after installation.
Yes. Clear Lizard stands behind its screen protectors. If something is not right with your order or installation, contact support and our team will help with the next step.
No. When removed correctly, the protector should lift off cleanly without leaving sticky residue on your phone screen.
Something Not Right?
Claims take about two minutes. We'll take it from there.
